Business Rates Appeal System Failing to Deliver Fair Outcomes

The business rates appeal system in the UK has come under scrutiny in recent years, with experts claiming that it is not working effectively. According to data from the government’s Check Challenge Appeal (CCA) system, over 845,000 appeals have been registered since its launch in 2017, indicating that many businesses are unhappy with their rates. Despite this, the number of appeals received has fallen from around 10,000 per month to just 1,000 per month since the new appeal system was introduced.

Rating experts at Colliers have stated that the CCA system “clearly isn’t working” and that there has been a “tsunami of appeals” as businesses rush to register their complaints. The controversy surrounding the new rates has only added to the confusion and frustration felt by many business owners. Even the Valuations Office has acknowledged that the appeal system is not working effectively, highlighting the need for urgent reform.

The business rates appeal system is an important aspect of the UK’s taxation system, and its current failings are having a significant impact on businesses across the country. As such, it is crucial that the government takes action to address these issues and ensure that the system is fair, transparent and efficient.

The Problem with the Current Business Rates Appeal System

Despite the introduction of the Check Challenge Appeal (CCA) system in 2017, the business rates appeal system in the UK is still facing significant challenges. Businesses are finding it difficult to navigate the appeals process, and the system is not providing the adequate support and transparency that businesses need.

Inadequate Support for Businesses

One of the major issues with the current business rates appeal system is the lack of support for businesses. Many businesses are struggling to understand the appeals process, and they are not receiving the guidance they need to make informed decisions. This lack of support is particularly problematic for small businesses, who may not have the resources to hire experts to help them navigate the system.

Lack of Transparency and Consistency

Another significant problem with the current business rates appeal system is the lack of transparency and consistency. Businesses are finding it difficult to understand how their rates have been calculated, and there is a lack of consistency in the way that rates are assessed across different regions and industries. This lack of transparency and consistency is making it difficult for businesses to plan for the future and make informed decisions.

Lengthy and Costly Appeals Process

The appeals process for business rates is also lengthy and costly. The CCA system was introduced to speed up the appeals process, but many businesses are still finding that it takes too long to get a decision. This is particularly problematic for businesses that are struggling financially, as they may not have the resources to continue paying their rates while they wait for a decision.

Additionally, the cost of appealing business rates is also a significant issue. Businesses must pay a fee to appeal their rates, and many are finding that the cost of appealing is prohibitively expensive. This is particularly problematic for small businesses, who may not have the financial resources to pay for an appeal.

In conclusion, the current business rates appeal system in the UK confronts substantial challenges. Businesses encounter difficulties navigating the appeals process, while support and transparency remain inadequate. The lengthy and costly nature of appeals further inhibits businesses from effective planning and decision-making. Urgent reforms are necessary to ensure fair and efficient business rates appeal system that supports the growth and success of businesses across the country.

If your pub business needs help navigating the appeals process then please get in contact with the Pubs Advisory Service today by clicking HERE.