• VOA Complaint Service

    If you are a publican who is concerned about their rateable value and would like to stop clear unfairness in the valuation system, then please read on.

VOA & Rateable Values

Rateable Valuations and the Valuation Office Agency (VOA)

Currently, a growing number of publicans are unhappy with the VOA and their assessment of trade for their pub. This has had some far reaching consequences with many missing out on grants during the Covid crisis.

Analysis of the source documents often highlights that the VOA is guilty of maladministration in many cases. They have simply used the trading figures of the pub and not followed any recognised scheme of valuation (FMT). The agency trusted with doing a skilled job of assessment is instead taking a short cut and penalising publicans for their hard work. They are then, by default, gifting huge financial advantages to other pubs directly in competition with your premises.

Many publicans who go on to raise a complaint have been sent into a black-hole of delay and obfuscation that the VOA call “Check Challenge Appeal” (CCA). Or worse, publicans are threatened by which their rates may go up if they dare to challenge anything.

Read on if you believe your pub business has been put through this from the VOA. See how our VOA Redress Service may benefit you and your pub business.

VOA redress service for pubs

We have identified a quicker and far superior route to CCA that has the advantage of allowing a business to claim damages and costs for VOA mistakes. Something the VOA are rather keen publicans did not use. We think our service will apply to many pubs, however, we will need to assess each case on its merits and check some key paperwork.

For your peace of mind, we can undertake a free strength of case review and go on to represent pub owners to help rid them of unfair and unlawful VOA valuations. We remain confident that we can help a large number of pubs right now. If you would like to explore the opportunity with us and feel this service is best suited for your business concerns, then please submit an inquiry via this link to our contact page. You will find a form to fill out, which we will then be in touch as soon as we can to discuss things further.