Terms.
Please find our policies governing subscribers’ and non-subscribers’ use of the site below, you can also download and save all our policies using the links below.
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Website Subscribers Policy
(the “website” pubs.expert)
General Policy for Website Resources
As a paid-for subscriber. or non-subscriber (i.e. site visitor), you have access to information and resources based on subscription, note some pages are free to any site visitor and need no subscription. To ensure fair and appropriate use of these resources, please adhere to the following policy, and in the case of those with higher tiers of paid-for subscription the other policies on our terms page apply.
- Personal Use Only: The information and resources provided on this website whether free or as part of a paid-for subscription are for your personal use only. You are not permitted to redistribute, share, or repost any content without explicit permission from us.
- Copyright Protection: All content on this website is protected by copyright laws. Unauthorized use, reproduction, or distribution of any material is strictly prohibited and may result in legal action.
- No Substitution for Legal Advice: The information and resources provided on this website are intended for general informational purposes only and should not be considered a substitute for professional legal advice. Always consult with a qualified legal professional for specific legal matters.
- No Contract of Advice: The use of this website and its resources does not constitute a contract of advice or form a client relationship between the subscriber and the service provider. Any information and resources provided is for general purposes only and does not create a client-advisor relationship.
- This website provides links to relevant suppliers from time to time. Pubs Advisory Service Ltd is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information contained within the website, electronic communication, or other documentation. While the information contained within the site is periodically updated, no guarantee is given by Pubs Advisory Service Ltd that the information provided in this website is correct, complete, and up-to-date. Although the Pubs Advisory Service Ltd website may include links providing direct access to other resources, including third-party websites, Pubs Advisory Service Ltd is not responsible for the accuracy or content of information contained in these sites. Links from Pubs Advisory Service Ltd to third-party sites do not constitute an endorsement by Pubs Advisory Service Ltd of the parties or their products and services. The appearance on the Pubs Advisory Service Ltd website of advertisements and product or service information does not constitute an endorsement by Pubs Advisory Service Ltd, and Pubs Advisory Service Ltd has not investigated the claims made by any supplier or advertiser. Product information is based solely on material received from suppliers and third parties.
- Respect for Intellectual Property: Respect the intellectual property rights of others. Do not use any content from this website in a manner that infringes on the rights of the content creators.
- Compliance with Terms of Service: By using this website, you agree to comply with our terms and if you are a paid-for subscriber this includes the other policies we set forth under our terms – see the footer of the website for a link. Failure to adhere to these policies may result in the termination of your subscription and or access to the website.
- Personal information will be kept confidential and handled in accordance with our Privacy Policy
- Contact for Permissions: If you wish to use any content from this website beyond personal use, please contact us at admin@pubs.expert
Pubs Advisory Service Ltd. Registered at Companies House 07963033.
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Fair Use Policy (the contact)
for Resource and Advice subscribers £20pcm only– e.g. a quick bit of advice
- Monthly Limit & Frequency of contact:
- Subscribers are restricted to a total of 20 minutes of call time or 4 emails or equivalent social media / messenger app within a single month.
- Calls should not exceed 20 minutes in total.
- Emails should not exceed 4 in total and are assumed to be 5 minutes each in duration. Simple one-word replies are not counted e.g. ok, thanks for letting me know etc.
- WhatsApp, voicemail, voice notes and all other Messenger-type app contacts will be counted as email
- Replies to contact:
- Replies to contacts are usually within a working day but are not guaranteed – typical office hours, Mon-Fri, all bank holidays observed, and annual leave will also be advised.
- Subscribers should allow reasonable time for a response and not send repeated contact chasing an answer.
- Subscribers with urgent or complex issues should consider becoming a client – see point 4 below. By complex we mean something that breaches the fair use time limit, by urgent we mean issue or situation that requires immediate attention and action due to its time-sensitive nature any delay in response could result in significant negative consequences, such as financial loss, legal implications, or severe disruption to operations.
- Abuse of the Fair Use Policy:
- Any behaviour or action by a subscriber that exceeds the established limits and guidelines set forth in the Fair Use Policy, thereby impacting the availability and quality of service for other subscribers. Examples of abuse include, but are not limited to, repeatedly exceeding the monthly limit of call time or emails, making excessive or unreasonable demands for support, using the service for purposes other than those intended, and failing to adhere to the guidelines for response times and contact frequency. Abuse of the policy may result in restrictions, limitations, termination of service or in the alternative, see point 4
- Subscription for Breach:
- If fair use is breached, Subscribers can, at our discretion, be required to become a client and agree to our Letter of Engagement and with that, the contracted hourly rate.
- Only clients under Letter of Engagement can benefit from extended call durations and quicker response times to any contact.
- Applicability to Messages, Emails and Calls:
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- This fair use policy applies to both messenger app type contact, emails and calls.
- Breakages, there is no roll over or carrying forward of any unused amount of Monthly Limit & Frequency of contact.
- The above policy is subject to review and update, we shall endeavour to message subscribers but polices can be found under the download section of the website https://pubs.expert/downloads/
- For any queries or feedback related to this policy, Subscribers can email us at admin@pubs.expert
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- Personal information will be kept confidential and handled under our privacy policy.
Pubs Advisory Service Ltd. Registered at Companies House 07963033.
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VIP Website Subscribers Policy (the allowance)
And or those Clients part paying invoiced work (no allowance)
- Clients part paying invoices:
- Clients of the Pubs Advisory Service Ltd are persons (or entities) who have agreed or acted upon the terms laid out in a letter of engagement. At our express discretion, and or via a written offer, are permitted to part-pay for invoiced work via the VIP £80pcm subscription payment. i.e., pay off advice or work which is charged to the client on an hourly basis, or which has a fixed fee.
- Enrolling to an £80pcm subscription payment to pay any invoiced work will entitle the client to a website subscription and access to the website resources but not any contact allowance described at point 2 of this policy.
- Clients who pay off their invoice balances with a £80pcm subscription will then roll over, that is to say, they will, unless cancelled by the client, continue to subscribe to the website under the £80pcm payment they set up and get the allowance in point 2 for as long as they continue to pay the £80pcm.
- Monthly Limit & Frequency of contact (the allowance):
- VIP Subscribers are restricted to a total of 60 minutes of call time or 12 emails or equivalent social media / messenger app within a single month.
- Calls should not exceed 60 minutes in total.
- Emails should not exceed 12 in total and are assumed to be 5 minutes each in duration. Simple one-word replies are not counted e.g. ok, thanks for letting me know etc.
- WhatsApp, voicemail, voice notes and all other Messenger-type app contacts will be counted as email
- Note the monthly limit and frequency of contact (the allowance) does not apply to Clients defined in point 1. Clients have previously agreed to our hourly rate under their Letter of Engagement under which any contact is subject to invoice.
- Replies to contact:
- Replies to contacts are usually within a working day but are not guaranteed – typical office hours, Mon-Fri, all bank holidays observed and annual leave will also be advised.
- VIP Subscribers should allow reasonable time for a response and not send repeated contact chasing an answer.
- Abuse of the Policy:
- This is described as behaviour or action by a VIP subscriber for whom we hold no letter of engagement, that exceeds the established limits and guidelines set forth in the Policy, thereby impacting the availability and quality of service for other subscribers. Examples of abuse include but are not limited to, repeatedly exceeding the monthly limit of call time or emails, making excessive or unreasonable demands for support, using the service for purposes other than those intended, and failing to adhere to the guidelines for response times and contact frequency. Abuse of the policy may result in restrictions, limitations, or termination of service.
- Subscription for Breach: If fair use is breached, VIP Subscribers can, at our discretion, be required to become a client and agree to our Letter of Engagement and with that, be invoiced at the contracted hourly rate.
- Applicability to Messages, Emails and Calls:
- This fair use policy applies to both messenger app type contact, emails and calls.
- Breakages, there is no rollover or carrying forward of any unused amount of Monthly Limit & Frequency of contact.
- The above policy is subject to review and update, we shall endeavour to message subscribers but policies can be found under the download section of the website https://pubs.expert/terms
- For any queries or feedback related to this policy, Subscribers can email us at admin@pubs.expert
- Personal information will be kept confidential and handled under our privacy policy.
Pubs Advisory Service Ltd. Registered at Companies House 07963033.
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Artificial Intelligence subscription for all Paid-for Subscribers Policy
Pubs Advisory Service Ltd offers as a benefit to all its Paid-for Subscribers an Artificial Intelligence (Ai) subscription service via the nominated provider, in this case Baisics Limited Company number 15269227. By accessing and using the Ai service provide by and under your Pubs Advisory Service Ltd Subscription, you agree to the following terms and conditions:
- Paid-for Subscribers to the Pubs Advisory Service Ltd agree to us sharing basic contact information with the nominated provider for the express purpose of setting up a Ai subscription of which you will be notified about via email
- The allowances of monthly credit under the Ai subscription varies by your type of subscription. Resource Subscribers paying £5pcm get 100 credits with the nominated provider. Resource and Advice subscribers paying £20pcm get 200 credits with the nominated provider.VIP subscribers paying £80pcm get 400 credits with the nominated provider.
- Disclaimer of Liability: Pubs Advisory Service Ltd is not responsible for, and expressly disclaims all liability for, damages of any kind arising out of use, reference to, or reliance on any information or services provided through the Artificial Intelligence subscription. While we strive to ensure the accuracy and reliability of the information and services provided, no guarantee is given that the information is correct, complete, and up-to-date.
- Third-Party Content: The Artificial Intelligence subscription may include links to third-party websites, resources, and content. Pubs Advisory Service Ltd is not responsible for the accuracy or content of information contained in these third-party sites. Links to third-party sites do not constitute an endorsement by Pubs Advisory Service Ltd of the parties or their products and services.
- No Endorsement: The appearance of advertisements, product or service information, or any other content on the Pubs Advisory Service Ltd website or through the Artificial Intelligence subscription does not constitute an endorsement by Pubs Advisory Service Ltd. We have not investigated the claims made by any advertiser or third party. Product information is based solely on material received from suppliers and third parties.
- Indemnification: By subscribing to the Artificial Intelligence service, you agree to indemnify, defend, and hold harmless Pubs Advisory Service Ltd, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable legal fees and costs, arising out of or in any way connected with your access to or use of the Artificial Intelligence subscription service.
- Changes to the Policy: Pubs Advisory Service Ltd reserves the right to modify this Indemnity Policy at any time. Any changes will be posted on our website https://pubs.expert/downloads/, and it is your responsibility to review this policy periodically to ensure you are aware of any updates.
- Abuse of the Policy: Abuse of the policy may result in restrictions, limitations, termination of service.
- Subscription for Breach: If fair use is breached, VIP Subscribers can, at our discretion, be required to become a client and agree to our Letter of Engagement and with that, the contracted hourly rate.
- Privacy and Confidentiality: Personal information will be kept confidential and handled in accordance with our privacy policy.
- Breakages, there is no roll over or carrying forward of any unused number of credits. Should you need more credits either amend your PAS subscription to a higher teir or contact Baisics on office@baisics.co.uk
- For any queries or feedback related to this policy, Subscribers can email us at admin@pubs.expert
Pubs Advisory Service Ltd. Registered at Companies House 07963033.
